
Your next customer is an AI agent

My top 5 most-used AI tools you’ve probably never heard of

The best gift? Something people actually use.

70% of jobs will change by 2030. But AI won’t mean less work.

AI Isn’t The Problem. Your Ambition Is.

I Tried Vision Pro, Quest 3 & Galaxy XR - Only One Is Worth It

Making apps: a new kind of show business
Shorts · 7

Your next customer is an AI agent

My top 5 most-used AI tools you’ve probably never heard of

The best gift? Something people actually use.

70% of jobs will change by 2030. But AI won’t mean less work.

AI Isn’t The Problem. Your Ambition Is.

I Tried Vision Pro, Quest 3 & Galaxy XR - Only One Is Worth It

Making apps: a new kind of show business
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AI Isn’t The Problem. Your Ambition Is.
Nov 26, 2025 · 2:12
The video discusses the gap between advanced artificial intelligence capabilities and actual enterprise adoption, noting that only 12% of people use AI daily and only 25% of companies have deployed significant systems. It details common enterprise deployment obstacles alongside Benedict Evans's three stages of technology adoption: absorb, innovate, and disrupt. Referencing Kevin Scott, Ilya Sutskever, Kevin Weil, and Steve Jobs, the presenter explains that maximizing AI's impact requires greater ambition and working backwards from customer experience.
The AI capability overhang
The host explains the concept of capability overhang, showing how current AI models are outperforming human benchmarks while economic impact and user adoption lag behind.
Why enterprise AI deployments lag
The host examines why enterprise AI pilots fail, explaining that organizational challenges, legacy systems, and classic tech deployment friction slow adoption just like cloud computing did.
The three stages of tech adoption
The video breaks down Benedict Evans's three stages of technology adoption: absorbing tasks, innovating around new capabilities, and disrupting by rebuilding from scratch.
Raising ambition and working backwards
Referencing Kevin Scott and Steve Jobs, the presenter concludes that users must elevate ambition and work backwards from customer experience rather than starting with the technology.
We're massively underusing today's AI, not because the models are weak, but because our ambition is. Microsoft CTO Kevin Scott calls this capability overhang.
So the models are more powerful than what we collectively are using them for.
This overhang exists at every level. At the research and model level, Ilya Sutskever, the co-founder of OpenAI, points out that models now crush hard benchmarks. They're surpassing humans in law with bar exam, competitive coding, data analysis.
They are doing so well on evals, but the economic impact seems to be dramatically behind.
At the application level, Kevin Wilder, the chief product officer of OpenAI, says that models today are not intelligence limited, they're eval limited. They can actually do much more and be much more correct on a wider range of things than they are today. And at the user level, while about half of Americans have tried AI, only about 1 in 8, less than 12%, use it daily. In businesses, only 25% of the CIOs have deployed anything significant, and 40% aren't planning it until 2026. Why did our AI pilot fail, or your friend telling AI doesn't work?
It's almost never the AI, it's the CTO and the product question. Legacy systems, messy data, security, privacy worries that still consume most of the tech budget. Classic tech deployment problem. The same reason why cloud still runs only about a third to half of the enterprise workloads 10 years later. And when we do use AI, most of us just do the same job a bit faster. Ben Evans showed the tech adoption in 3 stages. First, absorb. Automate the obvious stuff. Type in a prompt, get a paragraph, and done. Marshall McLuhan called this the horseless carriage syndrome.
Using advanced tech for the most basic things. It's useful, but it's limited. But this is where most teams are. Next level is innovation. Means shipping something that only works because AI exists. This we start unlocking true value. Finally, disrupt. Build like you started from zero. If you rebuilt the product from scratch, what would it look like? The real opportunity isn't doing your job faster, it's doing a different job entirely. Moving from doer to orchestrator, engineering to engineering manager, writer to editor.
Kevin Scott set the challenge: think about how you can set your ambition level to 11, target some things that are, you think are barely possible.
And Steve Jobs gave us the playbook for new tech: you can't start with the technology and try to figure out where you're going to try to sell it. And you've got to start with the customer experience and work backwards to the technology.
The models are ready. We're the ones lagging.